Shipping policy

Shipping Policy

Nexta Mart ships to addresses within the United States only. We do not currently ship internationally.

1. Shipping rates

Standard Shipping - a flat $2.99 per order, to any address in the United States.

This is our only shipping option. The rate does not change with order size, weight or destination, and the exact amount is shown at checkout before you pay.

2. How your order is fulfilled

Many of the products we sell are dispatched directly by our international supply partners, including suppliers located outside the United States. This means delivery takes longer than domestic-only shipping, and items in the same order may arrive separately.

Any import duties or taxes, in the uncommon cases where they apply, are covered by Nexta Mart. You will never be asked to pay an additional charge on delivery.

3. Order processing

Orders are processed within 1-3 business days of payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.

4. Delivery times

Standard Shipping is estimated at 3-9 business days after your order has been processed and dispatched. Including processing, most orders arrive within 4-12 business days of being placed.

Delivery estimates are not guaranteed. Actual delivery time may vary because of customs clearance, carrier delays, weather, public holidays, or the destination address. We will contact you if we expect your order to fall outside this window.

5. Order tracking

Once your order ships we send a confirmation email containing a tracking number. Please allow up to 2 business days after dispatch for tracking to become active with the carrier.

6. Split shipments

Orders containing several items may be dispatched in more than one package and may arrive on different days, each with its own tracking number. You are charged the flat $2.99 shipping rate once per order, never per package.

7. Shipping carriers

We dispatch through USPS, UPS, FedEx and other regional delivery partners. The carrier is selected per shipment based on the destination and the items ordered.

8. Delayed or lost packages

If your order has not arrived within the estimated delivery window, contact us with your order number. We will review the tracking information with the carrier and, where a claim is approved, send a replacement or issue a refund in accordance with our Return and Refund Policy.

9. Incorrect shipping address

Please check your delivery address carefully at checkout. Nexta Mart is not responsible for orders delayed or delivered incorrectly because of an inaccurate or incomplete address. Contact us as soon as possible if you spot an error - we will try to correct it before dispatch, though changes cannot be guaranteed once fulfillment has begun.

10. Contact

Nexta Mart
5900 Balcones Drive #7048, Austin, TX 78731, United States
Email: support@nextamart.com
Phone: +1 (512) 678-3654
Website: nextamart.com